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Wrong buy custom item

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imfvckingraz

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hey, i bought a wrong custom item on legion x100, i gonna take a refound for it. I cant do it on the npc, the item is: [Purple Blazing Wings (Shirt)]
 

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Agis

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Hello. We refund items only in case when item was acquired by mistake (like missclick), item was donated not later than 5 days ago and it's not trans or relik.

Custom items can't be returned for 70% of the cost to vendor. That's why you don't see them in vendor.

You could claim that you've occasionally donated 1 item, but not 2. So if you want to refund 1 item, you have to choose.
 

imfvckingraz

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Hello. We refund items only in case when item was acquired by mistake (like missclick), item was donated not later than 5 days ago and it's not trans or relik.

Custom items can't be returned for 70% of the cost to vendor. That's why you don't see them in vendor.

You could claim that you've occasionally donated 1 item, but not 2. So if you want to refund 1 item, you have to choose.
sorry if maybe I didn't make myself clear, I bought the wings in the shirt slot yesterday with the discount by mistake, I wanted to combine the shirt and the wings (wings be for the tabard slot. I refound characters yerterday for buy customs and sockets)
 

Agis

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I've created a request for item return to developers. Within 72 hours they will return tokens. I will write back as soon as it's done.
 

Agis

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still waiting for response from developers
 
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